Last revised January 26th, 2018

Terms and Conditions


I. Acceptance of Terms

By accessing and using this website, and RabbitNode services, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website’s services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms and Conditions.

RabbitNode reserves the right to update and change These Terms and Conditions at any time without reason, warning, and or notice. By continuing to use our products and services, you, the client, continues to agree to these terms and conditions in their most updated form.

ANY PARTICIPATION IN THIS SITE, THE SERVICES OFFERED BY RABBITNODE, OR THE USE OF ANY PRODUCT OR SERVICE THAT IS ASSOCIATED WITH RABBITNODE, WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, PLEASE DO NOT USE THIS SITE.

BY USING THIS SITE, OR ANY PRODUCT OR SERVICE OFFERED BY RABBITNODE, YOU AGREE THAT YOU ARE (a) OVER THE AGE OF 18, OR (b) OVER THE AGE OF 13 WITH PARENT/GUARDIAN CONCENT.

BY APPLYING FOR ANY POSITION, PARTNERSHIP, OR AN AFFILIATE ACCNOUNT, AT RABBITNODE, YOU AGREE THAT YOU ARE (a) OVER THE AGE OF 18, OR (b) OVER THE AGE OF 16 WITH PARENT/GUARDIAN CONCENT.

II. Accuracy of Information Disclaimer

This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

III. Advertisements and Endorsements

This site offers trials, memberships, products, services, and/or subscriptions to at least one (1) product/service in which it receives a percentage of profit per sale. RabbitNode does not endorse/advertise/derive profits from any source it’s staff deems unreliable, untrustworthy or unfit for public use. All products and services on this site belonging to third party sources are tried and tested by RabbitNode staff before being included on-site.

RabbitNode does not guarantee in any way, any aspect, of any of these trials, memberships, products, services, and/or subscriptions.

IV. Data and Privacy

RabbitNode privately contains any sensitive, restricted or otherwise personal information regarding clients, services, payment methods and passwords. Such information is securely kept and cannot/will not be distributed by any means whatsoever by the company or it’s employees. Privacy is an important factor to the RabbitNode Team and as such several reliable and trusted measures have been taken to secure the webserver(s) client information is hosted on, as well as ensure that such information remains encrypted and inaccessible to hackers, scammers, and the like. RabbitNode is fully compliant with the legal requirements for handling personal data of clients.

To learn more, please read our Privacy Policy.

V. Acceptable Use Policy

All services provided by RabbitNode may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State, County, Town, Village or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statutes. By agreeing to these terms, the client, or subscriber agrees to not perform any Spamming, DOS, and or DDOS, attacks, along with any other activity that could in any way cause harm to RabbitNode’s products, or property. The subscriber agrees to indemnify and hold harmless RabbitNode and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. If you think your site may violate our Terms and Conditions, please ask us before signing up for an account so that we may determine if we can host your site or server. RabbitNode reserves the right to determine what is and what isn’t acceptable for our servers. Subscriber acknowledges that if the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality in any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez, and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.

VI. Refunds and Cancellations

RabbitNode offers a full refund on services in the event you are not satisfied with said services. These refunds will only be administered if the following conditions are met:

RabbitNode reserves the right to refuse refunds in the event these conditions are not met. RabbitNode reserves the right to refuse refunds even in the event these conditions are met.

THERE IS NO REFUND PROVIDED UNDER ANY CIRCUMSTANCE FOR, BUT NOT LIMITED TO, DOMAIN PURCHASES AND REGISTRATION, SSL PURCHASES AND REGISTRATIONS, VPS SERVER PURCHASES, AND DEDICATED SERVER PURCHASES.

Cancellations of service are valid during any point of the pay period, however, if a cancellation is made during a pay period at any point, a refund will not be issued in accordance with the Refunds section above. All Cancellations must be requested in the form of a support ticket.

VII. Servers and Uptime

RabbitNode regularly performs maintenance on all servers to ensure performance, safety and secure usage. However, we do not guarantee 100% uptime of any services. Downtime may occur at any point due to updates, server issues, Node downtime or otherwise uncontrollable/unpredictable factors. RabbitNode is constantly monitoring our servers and will work to resolve all issues in an orderly manner. Refunds are not accepted due to downtime unless first discussed via support ticket, and only if conditions validate it. (I.e. personal downtime which cannot be resolved within 48 hours).

VIII. Termination

We may terminate or suspend access to our Service immediately, without refund, prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service and submit a support ticket confirming cancellation. No future billing will occur.

IX. Lifetime Offers

RabbitNode offers products and services that are sold as Lifetime products or services. The terms Lifetime, Lifetime Hosting, Lifetime Product, Lifetime Service, Lifetime Offer, and any other related terms are all represented in these Terms of Service by the terms Lifetime and Lifetime Product and are defined by life of the company, not the customer. All Lifetime Products offered by RabbitNode will be available until termination of the physical server that RabbitNode uses to host said Lifetime Product. All Lifetime Products are under the same terms presented in these Terms of Service for any Product and Service that is offered by RabbitNode.

All Lifetime Products can be terminated at any time by RabbitNode for any reason, and without any notice or prior warning. Any item listed as Lifetime can be terminated if RabbitNode stops providing or supporting the Lifetime service without any notice or prior warning. Lifetime Products are not in any way guaranteed to be supported, offered, or provided for any set amount of time.

If a Lifetime Product is ever terminated by RabbitNode for any reason, the buyer has no right to a refund, and RabbitNode will not be required to provide any new service or product, and will not be required to offer any type of payment to the buyer. The buyer cannot chargeback the payment for said product, and if the buyer does initiate a chargeback, for said payment, the buyer is responsible for undoing said chargeback, and is responsible for paying any fees associated with said chargeback imposed on RabbitNode.

If a Lifetime Product is ever canceled by the buyer, RabbitNode will not provide a refund, and will terminate the product immediately. The buyer will not receive any refund or payment in said circumstance, and cannot chargeback the payment. If the buyer does chargeback the payment for any canceled Lifetime Product, the buyer is responsible for undoing said chargeback, and is responsible for paying any fees associated with said chargeback imposed on RabbitNode.

X. Premium Services and Addons

RabbitNode offers Premium and Basic packages for some services, along with addons which can be purchased separately. The terms Packages, Basic package, Premium package, addons, services and any other related terms are all represented in these Terms of Service by the terms Premium and Basic services and Addons. Said services fall within the standard bounds of purchased products offered by RabbitNode unless otherwise stated prior to initial purchase. At any time without prior warning, RabbitNode may terminate these services at any point without prior warning or reason. Any items listed as Premium, Basic or Addon may be terminated should RabbitNode stop supporting these services.

XI. Affiliates

RabbitNode offers affiliate programs, through which clients may obtain a personal link to the RabbitNode website to purchase products. A percentage of any sales through an affiliate link will be distributed to the affiliate at the end of each business month. However, RabbitNode reserves certain rights to make judgements and revoke affiliate status if certain limitations are exceeded.

  1. An affiliate may not claim to work for/be a part of the RabbitNode team, nor can they falsely advertise.
  2. An affiliate may not use their own link to purchase goods/services and increase their personal revenue.
  3. Residents of an affiliate’s household may not use the affiliate link to purchase goods/services.
  4. There can be no more than one (1) affiliate per household. If a client has information/proof of an affiliate violating these guidelines, please contact RabbitNode support via the RabbitNode official website.

XII. Prepayment Refunds

RabbitNode offers prepayment options that are for 3, 6, 12, and 24 months. These options are not available for all services, and some services may have only some of these options. If you prepay for any service provided through RabbitNode, that service is under the same seven (7) day refund policy as all purchases.

XIII. Overuse of Allotted Resources

RabbitNode provides services that in some cases impose limits on the use of resources. The services that have limits imposed on them include, but are not limited to, All Minecraft Server Hosting Packages/Services, All Game Server Hosting Packages/Services, All Web Hosting Packages/Services, and All VPS Hosting Packages/Services, and All Dedicated Server Packages/Services. If RabbitNode determines that a user is overusing allotted resources in any way, RabbitNode can cancel, suspend, or delete the service without warning or notice. If a service is canceled, suspended, or deleted in any of these cases, no refund is issued, no replacement service is issued, and no chargebacks may be done by the client. The determination of overuse is under full digression of RabbitNode, and no reason for the determination of over usage must be given to the client by RabbitNode.

RESELLING OF SERVICES

Reselling any product or service offered by RabbitNode is not allowed unless the product or services is sold by RabbitNode under a Reseller account. You may not transfer ownership of client accounts, and you may not sell the use of your client account to anyone for any reason.

XIV. Suspended Services

When your service(s) are suspended, this means that RabbitNode denies you access to said service, and all associated files. You will not be able to under any circumstances access said service(s) or any related files or assets. To regain access to your files you will have to pay any overdue, unpaid, or otherwise outstanding, or issued, invoice(s). RabbitNode will only suspend services if they are under investigation, have not been paid for, or if otherwise determined to be suspension or termination worthy. RabbitNode reserves the right to suspend your service without notice or reason.

UNLIMITED/NON-LIMITED PRODUCTS AND SERVICES

RabbitNode offers services that are listed as unlimited product(s), unlimited service(s), or non-limited/non-metered services. These services and products are not restricted/capped in any way unless the customer is using their service in a way that interferes with the ability of other users to use their services. RabbitNode reserves the right to delete any file, stored by any client regardless of what service the client is storing said file in, without notice, or reason. RabbitNode reserves the right to suspend any product that is determined to be, by RabbitNode, using more than reasonable resources. RabbitNode reserves the right to decide what is and what isn’t overusing allotted resources.

CHANGING OF PRODUCTS AND SERVICES

RabbitNode reserves the right to change any aspect of any product or service offered by RabbitNode, at any time, without warning, notice, or reason. These changes can be minor to completely changing the product or service in its entirety. If a change occurs to a product or service, the client is in no way entitled to a refund of any kind for said product or service. RabbitNode will do its best to report these changes, however is in no way obligated to do so.

RabbitNode reserves the right to stop supporting, selling, offering, and or supplying any product or service at any time without warning, notice, or reason. If RabbitNode stops supporting, selling, offering, and or supplying any product for any reason, the client is not entitled to a refund for said product. RabbitNode reserves the right to completely delete the entirety of a product or service, without warning, notice, or reason. The client is not entitled to a refund for said product or service if said product or service is deleted.